Whom should I contact with questions about my account?
Please call 608-252-4744 or 800-356-6423 for questions about your account.
Where do I send my cash payment coupons and cash payments for processing?
Payments should be sent to:
MGE Energy Shareholder Services
c/o Computershare Trust Company, N.A.
PO Box 505005
Louisville, KY 40233-5005
How do I notify MGE Energy that my address changed?
To keep your address information current, you can update your address information:
How do I transfer shares or change registration, including name changes?
Visit Computershare's forms library to print a Transfer Request and submit along with any additional required documents to MGE Energy's Transfer Agent, Computershare, PO Box 505005, Louisville KY 40233-5005 for processing.
You may also visit the Transfer Wizard, which is the quickest, easiest and most accurate method to create your transfer documents.
What does the word COMM on my statement mean?
COMM are shares held in certificate form. The original certificate(s) must be presented to Computershare before a sale or change in registration can occur.
How can I replace a lost or stolen stock certificate?
You can easily report the lost certificates online through Computershare's Investor Center. If you are not an Investor Center member, you can call or send written notice of the loss. Once your request has been received, Computershare will provide the necessary forms to complete the replacement process.
I would like to move my shares to a broker, how is this done?
Contact your broker and request your shares be sent to them through the Depository Trust Company's Direct Registration Profile System. You will need to supply your broker with a copy of your latest account statement or advice along with the following information:
What is Direct Registration System (DRS)?
Direct Registration (DRS) allows share ownership without paper stock certificates. The shares are held electronically in book-entry form in your account.
When are dividends paid?
Dividends are typically paid quarterly on March 15, June 15, Sept. 15 and Dec. 15.
These dividends are paid to shareholders who own shares at the close of business on the dividend record date: March 1, June 1, Sept. 1 and Dec. 1.
Is direct dividend deposit available?
We can send your dividend directly to your designated bank account on the payable date. Provide your information by mailing a completed Dividend Deposit Authorization Form or securely online through Investor Center.
What do I do if a check is lost or stolen?
Contact us immediately. We'll issue a:
How do I calculate my MGEE Stock Cost Basis?
At tax time, shareholders must determine their cost basis to report capital gains taxes to the IRS. Learn more by visiting our Tax Information page.
How can I get an MGE Energy annual report?
Shareholders are mailed a copy of MGE Energy's annual report every year. Archived copies are available on mgeenergy.com.
Is there someone in the MGE Energy office in Madison who can help me?
Yes, choosing Option 5 when calling 608-252-4774 or 800-356-6423 will connect you with our representative in Madison. In the interest of public health and safety, in-person visits have been suspended temporarily due to COVID-19.