MGE Responds to Coronavirus Pandemic
Like many companies, Madison Gas and Electric (MGE), our utility subsidiary, is working to serve our customers during the coronavirus (COVID-19) pandemic. Wisconsin Gov. Tony Evers in March issued an emergency “Safer at Home” order requiring people to remain at home, with some exceptions, in response to the pandemic. Under the order, MGE, along with number of other critical infrastructure companies and other essential businesses, has a special obligation to serve the public while the order is in place.
MGE takes the responsibility of operating and maintaining critical electric and gas infrastructure very seriously. All MGE employees—whether they are conducting important work in the field, monitoring our community grid, running generation facilities or answering customer calls—are committed to working together as your community energy company.
Our obligation to serve
MGE is following the guidance of the Governor’s order as well as state and federal agencies to manage our essential work and to ensure the health, safety and well-being of our employees, customers and community. MGE is continuing to serve new and existing customers by completing work that supports critical and essential business operations, as identified under the Governor's order, as long as this work can be performed safely. Non-essential work is being deferred. While we are carefully managing our operations work during this time, we also have asked all employees who can work from home to do so. Safety is our top priority—always.
Supporting our community
We continue to work with all customers economically impacted by this public health emergency. Beyond our obligation as a critical services provider, the MGE Foundation
also is supporting community partners, such as the United Way of Dane County and numerous other local organizations, to help meet the needs of customers experiencing hardship during this unprecedented time.